jill4 Privacy Policy
At jill4, protecting the personal data of our players is a serious responsibility — not a checkbox. This Privacy Policy explains what information we collect from players in the Philippines, how it is used, who it may be shared with, and the rights you hold over your own data. Reading this document gives you a clear picture of how jill4 handles your information from registration onward.
- 1. Introduction
- 2. Data Controller
- 3. Data We Collect
- 4. How We Collect Data
- 5. Purposes of Processing
- 6. Legal Basis
- 7. Sharing Your Data
- 8. Data Retention
- 9. Security Measures
- 10. Cookies & Tracking
- 11. Minors (Under 21)
- 12. Your Data Rights
- 13. International Transfers
- 14. Third-Party Services
- 15. Policy Changes
- 16. Contact Us
1 Introduction
This Privacy Policy ("Policy") is issued by jill4 ("jill4", "we", "us", "our") and applies to all personal data collected through the jill4 platform accessible at jill4.cam ("Platform"), including all associated games, account services, promotional features, and customer support interactions.
jill4 is committed to handling your personal data lawfully, fairly, and transparently. We process personal data only to the extent necessary for the purposes set out in this Policy and in compliance with applicable data protection laws, including the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations ("DPA"), as well as any other applicable data protection legislation that may apply to jill4's operations.
By accessing or using the jill4 Platform, registering an account, or engaging with any of our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any aspect of this Policy, please discontinue use of the Platform and contact us to close your account.
2 Data Controller
jill4 acts as the data controller for the personal data of all registered members and website visitors. As data controller, jill4 determines the purposes for which and the means by which personal data is processed. Questions or concerns regarding jill4's role as data controller or the contents of this Policy may be directed to jill4's support team via live chat or the email address listed in the Contact section of this Policy.
Where jill4 engages third-party service providers (such as payment processors, game providers, and identity verification services) to process personal data on its behalf, those providers act as data processors and are contractually bound to process such data only on jill4's documented instructions and in compliance with applicable data protection law.
3 Personal Data We Collect
jill4 collects and processes the following categories of personal data from members and website visitors:
3.1 Identity & Contact Data
- Full legal name (as provided during KYC verification)
- Date of birth (required for age verification — 21+ requirement)
- Registered Philippine mobile number
- Email address (where provided)
- Residential address (required for KYC at specified transaction thresholds)
- Government-issued ID details (PhilSys, UMID, Passport, Driver's License) for KYC purposes
3.2 Financial & Transaction Data
- Deposit and withdrawal transaction history
- GCash account number or Maya account details (as registered for withdrawal purposes)
- Bank account details (BPI, BDO, UnionBank) where used for transactions
- Cryptocurrency wallet addresses (where USDT TRC20 is used)
- Wallet balance history and associated transaction timestamps
3.3 Gaming & Behavioural Data
- Game session history, bet amounts, game outcomes, and session durations
- Sports betting activity, including selected markets and bet amounts
- Bingo participation records
- Bonus and promotion claim history
- VIP tier level and loyalty points accumulation history
- Responsible gaming tool settings (deposit limits, self-exclusion status)
3.4 Technical & Usage Data
- IP address and approximate geographic location at the time of login
- Device type, operating system, and browser information
- Session timestamps and login/logout records
- Platform feature interaction data (pages visited, features used)
- Error and crash logs where applicable
3.5 Communications Data
- Support chat transcripts (live chat and any email correspondence)
- Feedback and survey responses
- Any other communications you send directly to jill4
4 How We Collect Your Data
jill4 collects personal data through the following channels:
- Account Registration: Information provided voluntarily when you register a jill4 account, including your mobile number, date of birth, and any optional contact details.
- KYC Verification Submissions: Identity documents and supporting materials submitted by you in response to jill4's verification requests.
- Deposits & Withdrawals: Payment account details captured in connection with financial transactions on the Platform.
- Platform Usage: Data automatically generated when you access and use the jill4 Platform, including session data, game activity, and device information collected via server logs and cookies.
- Support Interactions: Information you provide when contacting jill4's customer support team via live chat or any other communications channel.
- Third-Party Sources: Identity verification and fraud screening data received from authorised third-party KYC service providers, and payment verification data from payment processor partners.
5 Purposes of Processing
jill4 processes your personal data for the following purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating, maintaining, and managing your jill4 account, including authentication, password management, and session security. |
| Service Delivery | Providing access to games, sports betting, bingo, and all other features and services offered on the jill4 Platform. |
| Payment Processing | Processing deposits and withdrawal requests, verifying payment account ownership, and maintaining transaction records. |
| Identity Verification (KYC) | Verifying your identity and age (21+) as required by applicable regulations and jill4's internal compliance policies. |
| Legal & Regulatory Compliance | Meeting obligations under the Philippine Data Privacy Act, PAGCOR regulations, anti-money laundering (AML) laws, and other applicable requirements. |
| Fraud & Security | Detecting, preventing, and investigating fraudulent activity, multi-accounting, money laundering, and other prohibited conduct. |
| Customer Support | Responding to support queries, resolving disputes, and maintaining records of support interactions for quality and compliance purposes. |
| Responsible Gaming | Monitoring gaming activity to identify problem gambling indicators and administering responsible gaming tools including deposit limits and self-exclusion. |
| Promotions & VIP | Administering bonuses, loyalty program rewards, and personalised promotional offers based on your activity profile. |
| Platform Improvement | Analysing aggregated, anonymised usage data to improve jill4's platform performance, game offerings, and user experience. |
6 Legal Basis for Processing
Under the Philippine Data Privacy Act of 2012, jill4 relies on the following legal bases for processing personal data:
- Contractual Necessity: Processing required to perform our obligations under the Terms & Conditions you agreed to upon registration — including account management, service delivery, and payment processing.
- Legal Obligation: Processing required to comply with applicable laws, including PAGCOR regulations, anti-money laundering requirements, KYC obligations, and data retention mandates.
- Legitimate Interests: Processing carried out for jill4's legitimate interests, including fraud prevention, security monitoring, platform improvement, and responsible gaming monitoring — provided such interests are not overridden by your rights and interests.
- Consent: Where processing is based on your freely given, specific, and informed consent — such as for optional marketing communications or non-essential cookies — and you retain the right to withdraw such consent at any time without affecting the lawfulness of prior processing.
7 Sharing Your Personal Data
jill4 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Personal data may be shared in the following circumstances only:
- Payment Processors: GCash, Maya, BPI, BDO, UnionBank, Coins.ph, 7-Eleven Cliqq payment partners, and cryptocurrency processing services receive the minimum necessary payment data to process your transactions.
- Identity Verification Providers: KYC service providers who assist jill4 in verifying your identity and age receive identity document data strictly for that purpose, under contractual data processing agreements.
- Game Providers: jill4's game content providers (including JILI Gaming and other integrated studios) may receive anonymised session and game activity data necessary for game operation and technical support. No directly identifiable personal data is shared with game providers beyond what is technically required.
- Regulatory and Law Enforcement Authorities: Where required by Philippine law, court order, PAGCOR instruction, or other competent authority, jill4 will disclose personal data as legally mandated. This includes mandatory disclosures under anti-money laundering law.
- Fraud Prevention Services: Third-party fraud detection and security services may receive technical identifiers (IP addresses, device fingerprints) to support jill4's security operations.
- Corporate Transactions: In the event of a merger, acquisition, or asset sale involving jill4, Player data may be transferred to the relevant acquiring entity, subject to equivalent data protection obligations being maintained.
All third parties with whom jill4 shares personal data are required to maintain appropriate security standards and process data only for the specified purposes under binding contractual agreements.
8 Data Retention
jill4 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
- Active Account Data: Retained for the duration of the account relationship plus a minimum of 5 years following account closure, as required for AML and regulatory compliance purposes.
- Transaction Records: Financial transaction data is retained for a minimum of 5 years from the date of the transaction in compliance with applicable record-keeping requirements.
- KYC Documents: Identity verification documents are retained for a minimum of 5 years following account closure or the last transaction, whichever is later.
- Support Communications: Customer support records are retained for up to 3 years from the date of the interaction.
- Technical & Log Data: Server log and session data is retained for up to 12 months unless required for longer periods for security investigation purposes.
Upon expiry of applicable retention periods, personal data is securely deleted or anonymised in accordance with jill4's data destruction procedures.
9 Security Measures
jill4 implements appropriate technical and organisational security measures to protect personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:
- 256-bit SSL/TLS Encryption: All data transmitted between your device and jill4's servers is encrypted using industry-standard Transport Layer Security (TLS) protocols — the same standard applied by Philippine banks and major financial institutions.
- Access Controls: Access to personal data within jill4's systems is restricted on a need-to-know basis, with role-based access controls and audit logging of all access to sensitive data categories.
- OTP-Protected Transactions: Sensitive account actions, including large withdrawals and payment method changes, require one-time password (OTP) authentication via your registered Philippine mobile number.
- Secure Data Storage: Personal data is stored on secure, access-controlled servers with regular security audits and penetration testing.
- Pseudonymisation: Where technically feasible, personal data processed for analytics and platform improvement purposes is pseudonymised or anonymised to reduce exposure risk.
10 Cookies & Tracking Technologies
jill4 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files placed on your device when you access jill4.cam. They serve the following functions:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for Platform operation — authentication, session management, security. Cannot be disabled without affecting core functionality. | Session / up to 30 days |
| Functional Cookies | Remember your preferences such as language settings, game lobby display options, and responsible gaming tool configurations. | Up to 12 months |
| Analytics Cookies | Collect anonymised usage data to help jill4 understand how the Platform is used and identify areas for improvement. No personally identifiable information is linked to analytics data. | Up to 12 months |
| Security Cookies | Used by jill4's fraud detection and device fingerprinting systems to identify suspicious patterns and protect your account from unauthorised access. | Up to 6 months |
You may control non-essential cookie settings through your browser's privacy settings. Please note that disabling certain cookies may affect the functionality of the jill4 Platform.
11 Minors & the 21+ Age Requirement
jill4 does not knowingly collect or process personal data from individuals under the age of 21. The Platform is strictly restricted to adults who are 21 years of age or older, in compliance with PAGCOR regulations governing online gambling in the Philippines.
Age verification is applied during the registration process and may be required again through KYC document submission. Where jill4 discovers that an account has been registered by an individual under 21, the account will be immediately closed and any data collected will be deleted from jill4's active systems within a reasonable timeframe, subject to any retention requirements mandated by applicable law.
If you have reason to believe that a minor has registered an account on jill4, please notify jill4 support immediately via live chat. jill4 takes underage access seriously and will act on all credible reports promptly.
12 Your Data Rights
Under the Philippine Data Privacy Act of 2012, you hold the following rights with respect to your personal data processed by jill4:
- Right to be Informed: You have the right to be informed about how your personal data is collected, used, and shared — which this Policy fulfils.
- Right to Access: You may request a copy of the personal data jill4 holds about you at any time. jill4 will respond to verified access requests within 30 calendar days.
- Right to Rectification: You may request correction of any inaccurate or incomplete personal data held by jill4. Certain changes (such as name changes) may require supporting documentation.
- Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jill4's legal obligations to retain certain records. Erasure requests will be assessed on a case-by-case basis.
- Right to Object: You may object to processing of your personal data carried out on the basis of legitimate interests. jill4 will assess whether compelling grounds exist to continue processing despite your objection.
- Right to Data Portability: Where processing is based on consent or contractual necessity and carried out by automated means, you may request a structured, machine-readable copy of your personal data for transfer to another service.
- Right to Withdraw Consent: Where processing is based on consent, you may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
- Right to Lodge a Complaint: If you believe jill4 has mishandled your personal data, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
13 International Data Transfers
In the course of providing its services, jill4 may transfer personal data to systems or service providers located outside of the Philippines. Where such transfers occur, jill4 ensures that appropriate safeguards are in place to protect your data, including contractual obligations requiring recipient organisations to apply data protection standards equivalent to those required under Philippine law.
Transfers to game providers for the purpose of game operation involve only the minimum technical data required for game session functionality. Payment processing transfers are limited to what is necessary to complete your requested transaction. In all cases, jill4 retains responsibility as data controller for the protection of your information.
14 Third-Party Services & Links
The jill4 Platform may reference or connect to services provided by third parties in the ordinary course of platform operation — including game studios, payment processors, and identity verification providers. These third parties operate their own privacy policies and data practices, which are independent of jill4's Privacy Policy.
jill4 is not responsible for the privacy practices of third-party services. Players who interact directly with third-party services — such as GCash's own application interface or Maya's payment platform — do so subject to those providers' own terms and privacy policies. jill4 recommends reviewing the privacy policies of any third-party service with which you share personal data in connection with your jill4 account.
15 Changes to This Privacy Policy
jill4 reserves the right to update, amend, or replace this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or jill4's data processing practices. Material changes will be communicated to registered Players via a notification within the jill4 Platform or by email (where an email address is registered on the account) at least 14 days before the changes take effect.
The "Last Updated" date at the top of this Policy reflects the date of the most recent revision. Continued use of the jill4 Platform following the effective date of any updated Privacy Policy constitutes acceptance of the revised terms. Players who do not agree to any revised Policy should discontinue use of the Platform and request account closure.
Prior versions of this Privacy Policy are superseded in their entirety upon the effective date of each new version.
16 Contact & Data Privacy Enquiries
For any questions, concerns, or requests relating to this Privacy Policy or jill4's handling of your personal data, please contact jill4's support team via live chat available within the Platform, 24 hours a day, 7 days a week. Filipino-speaking agents are available at all hours to assist players across Manila, Cebu, Davao, Quezon City, Makati, and throughout the Philippines.
For written data privacy enquiries, jill4's support email is listed in the Contact section of the site footer. Please include "Privacy Enquiry" in your subject line so your message is directed to the appropriate team. jill4 aims to acknowledge all privacy-related communications within 3 business days.
If jill4 is unable to resolve your privacy concern to your satisfaction, you have the right to escalate the matter to the National Privacy Commission (NPC) of the Philippines, the regulatory body responsible for enforcing the Philippine Data Privacy Act of 2012.
This Privacy Policy was last updated in January 2026 and is effective from that date. It supersedes all previous versions in their entirety.
Your Privacy at jill4
How jill4 Protects Your Personal Data
These are the core commitments behind jill4's approach to data privacy — not abstract policy language, but concrete practices applied to every member account.
256-bit SSL on Every Request
Every piece of data exchanged between your device and jill4's servers — login credentials, payment details, game session data — is encrypted using TLS/SSL, the same standard applied by Philippine banks like BPI and BDO. Your data is never transmitted in plain text.
Data Collected Only for Clear Purposes
jill4 collects personal data only for the purposes listed in this Policy — account management, payments, KYC compliance, fraud prevention, and service improvement. We do not collect data "just in case" or sell it to third parties for their own marketing purposes. Every data point has a documented reason for being collected.
Philippine Data Privacy Act Compliance
jill4 processes personal data in accordance with the Philippine Data Privacy Act of 2012 (RA 10173). This means you hold legally enforceable rights over your data — including the right to access, correct, delete, and port your personal information — and jill4 is obligated to honour those rights.
Minimum Necessary Data Sharing
When jill4 shares data with third parties — payment processors like GCash, identity verification services, or game providers — only the minimum data required for that specific function is shared. We do not send your full profile to a game provider just to run a slot session. Data sharing is scoped to necessity.
Defined Retention & Deletion
Personal data is not held indefinitely. jill4 applies defined retention schedules — typically 5 years post-account closure for transaction records in line with regulatory requirements — and securely deletes or anonymises data when those periods expire. You can also request deletion of data that is no longer needed for legal or contractual reasons.
Filipino Team Handling Your Requests
Privacy rights requests, data access queries, and correction requests directed to jill4 are handled by a Filipino support team who understand the local regulatory context. jill4 acknowledges all privacy-related requests within 3 business days and responds substantively within timeframes set by the Philippine Data Privacy Act.
Your Data Is Safe with jill4
We handle your personal information the way you'd expect a serious platform to. Now experience what jill4 actually offers. 21+ only. Play responsibly.
By using jill4, you acknowledge that you have read and understood this Privacy Policy. Must be 21 or older to play.